Privacy Policy

Effective Date: [01.04.2025]
Company: DongFengX Co., Ltd.
Jurisdiction: Kingdom of Thailand

DongFengX Co., Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your data in connection with our freight forwarding, logistics, customs clearance, and related services.

1. Information We CollectWe may collect the following types of information:

• Personal identification details (e.g. name, company name, email, phone number)
• Business contact and shipping details (e.g. pickup/delivery addresses, cargo details)
• Billing information (e.g. invoice details, tax ID, payment method)
• Website usage data (e.g. IP address, browser type, visited pages, cookies)

2. How We Use Your InformationWe use your information to:

• Provide and manage logistics and shipping services
• Respond to inquiries or requests
• Generate quotations and process transactions
• Comply with customs or legal documentation requirements
• Improve our services and website performance
• Send service updates or occasional promotional communications (only with consent)

3. Sharing of InformationWe may share your data with:

• Third-party service providers (e.g. carriers, customs agents, IT support) as required to fulfill services
• Legal authorities if mandated by law or in compliance with customs regulations
• No sale or unauthorized sharing of your personal data will occur

All third parties are required to maintain the confidentiality of your data.
4. Data RetentionWe retain your information only as long as necessary to:

• Fulfill our contractual and legal obligations
• Maintain records for compliance (e.g. customs, tax, audit purposes)
• Improve customer service

5. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure.
6. Your RightsDepending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time (where applicable)

Please contact us to exercise any of these rights.
7. Cookies and Website TrackingWe may use cookies or similar tracking technologies to enhance website performance and user experience. You can manage or disable cookies via your browser settings.
8. International Data TransfersIf your data is transferred outside Thailand, we will ensure it is adequately protected according to applicable legal standards.
9. Policy UpdatesWe may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

12. Contact
If you have questions or concerns about these Terms, please contact us at:
📧 Email: enquiry@dongfengx.co
📞 Phone: +66 6 417 28162
🏢 Address: 891/21 Thanapat 360 Project
Rama 3 Road. Bangponpang Yannawa, Bangkok, 10120